Returns & Exchanges
At Durango Boots, we stand by the quality of our craftsmanship and want you to be completely satisfied with your purchase. If your boots aren't the perfect fit, you can return unworn items in their original packaging within 30 days of delivery.
Initiate Your Return
Visit our online returns portal with your order number and zip code to select the items you wish to send back.
Print Your Label
Follow the prompts to generate a prepaid shipping label and print it directly from your browser.
Pack Your Boots
Place the unworn boots in their original branded box and secure them inside a sturdy shipping carton with the label attached.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy while we process your refund or exchange.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing